Privacy Policy

Last updated: February 3, 2026

Eneractiq Labs Pvt. Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

  • Battery Telemetry Data: Voltage, current, temperature, state of charge, and other operational parameters from connected battery systems
  • Usage Data: Information about how you interact with our Services
  • Contact Information: Name, email, phone number when you reach out to us
  • Business Information: Company name, fleet details, deployment information for B2B customers

2. How We Use Your Information

We use collected information to:

  • Provide and improve our AI-native battery operating system
  • Generate charging decisions and degradation predictions
  • Train and improve our machine learning models
  • Provide customer support and respond to inquiries
  • Ensure system security and prevent fraud
  • Comply with legal obligations

3. Data Processing and AI

Our Services use artificial intelligence to analyze battery behavior and generate charging recommendations. Telemetry data is processed to:

  • Learn degradation trajectories specific to your battery systems
  • Generate real-time charging decisions
  • Predict maintenance needs and optimize battery lifespan

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in delivering our Services
  • Partners, with your consent, for integrated solutions
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

6. Data Retention

We retain data for as long as necessary to provide our Services and fulfill the purposes described in this Policy. Battery telemetry data may be retained for extended periods to support longitudinal learning and model improvement.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain data processing
  • Data portability

8. Cookies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our Services or via email.

10. Contact Us

For privacy-related inquiries, please contact:

Email: privacy@eneractiqlabs.com

Eneractiq Labs Pvt. Ltd.
India